Customer Support Engineer

Work with our support team to deliver world-class customer support.

Eventcube is a feature-rich ticket and events platform that allows event organisers to accept payments directly from customers in a fully-branded ecosystem.

As part of our offering we manage customer support on behalf of event organisers and Eventcube stores.

Support requests are varied and we handle thousands of support requests a week. Our support team are the face of Eventcube to many of our customers and as such are a crucial part of our operation.

You’ll be sitting within the support team, reporting directly to Head of Client Services. Your work will be diverse and there are big opportunities for progression either within the support team or other areas of the business.

Our culture is relaxed, yet hard working. Eventcube sits in part of a larger music, events and technology network including Ransom Note, Tracks, Mumu Agency and more.

This is a full-time role, working from our East London based offices.

Key Responsibilities

Skills

Benefits

To apply please send your CV and covering letter to recruitment@eventcube.io (no agencies)

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